Lion88 Privacy Policy

This Privacy Policy applies to personal information handled in connection with the Lion88 website, member accounts, available entertainment services, payments, promotions, account verification and customer support.

It should be read together with the Lion88 Terms and Conditions and any additional notices displayed when information is collected.

Third-party websites, payment services and external platforms may have separate privacy practices. Lion88 does not control the privacy policies of unrelated third parties.

• When a visitor creates or updates a Lion88 account.
• When a member logs in or uses account features.
• When a deposit or withdrawal transaction is requested.
• When verification information or documents are submitted.
• When a member claims or participates in a promotion.
• When a visitor contacts support or submits a complaint.
• Automatically through cookies, logs and device technologies.
• From payment, verification or service providers where permitted.
• From publicly available or legally authorised sources.

Where practical, information should be collected directly from the individual. In some situations, information may be received from an authorised service provider or another permitted source.

Personal information may be used to verify identity, legal age, account ownership, payment ownership, location and eligibility.

Account and transaction information may also be reviewed to identify:

• Duplicate or misleading account registrations.
• Unauthorised account or payment activity.
• Payment fraud or chargeback concerns.
• Promotion abuse or coordinated account activity.
• Technical manipulation or prohibited system use.
• Activity that may violate applicable terms or requirements.

Members should review the Account Security Guide for information about protecting passwords, devices and payment details.

Lion88 may handle transaction information connected with deposits, withdrawals, payment verification and account history.

Information may include:

• Transaction amount, date and type.
• Payment method and available reference number.
• Transaction status and processing records.
• Payment-account ownership information.
• Verification and transaction-review records.
• Promotion or wagering information linked to a transaction.

Lion88 should not request members to publish complete payment credentials through public or unsecured communication channels.

More information is available in the Payment Methods Guide and Transaction Guide.

Personal information may be disclosed where reasonably required for operating, securing or supporting the website and member services.

Possible recipients may include:

• Payment and transaction service providers.
• Identity or account-verification providers.
• Website hosting, cloud and technical service providers.
• Customer-support and communication service providers.
• Security, fraud-prevention and risk-management providers.
• Professional advisers such as legal or compliance advisers.
• Government, regulatory or law-enforcement bodies where lawful.
• Parties involved in an authorised business transfer or restructure.

Service providers should receive only the information reasonably required for the relevant service, subject to applicable agreements and legal requirements.

Website hosting, payment, verification, analytics, support or technical providers may operate in different countries. As a result, personal information may be processed or stored outside the user's location.

Privacy, security and access rights can differ between countries. Reasonable contractual, technical or organisational measures may be used where appropriate, but overseas processing cannot be described as risk-free.

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including:

• Maintaining active member accounts.
• Processing or reviewing transactions.
• Resolving enquiries, complaints or disputes.
• Preventing fraud, misuse or duplicate accounts.
• Meeting accounting, security or legal obligations.
• Establishing, exercising or defending legal claims.

Information that is no longer reasonably required may be deleted, anonymised or restricted, subject to applicable retention obligations and technical limitations.

Subject to applicable requirements, users may request access to personal information connected with their account or ask for inaccurate information to be corrected.

Before processing a request, Lion88 may need to verify the identity of the person making the request.

Access may be limited or refused where permitted or required, including where disclosure would affect another person's privacy, interfere with a security investigation or violate a legal obligation.

Users should contact the available official support channel and provide enough information to identify the account and requested record.

Where permitted, Lion88 may use available contact details to send service notices, account information, promotion updates or marketing communications.

Users may be able to change marketing preferences through available account settings, unsubscribe functions or official support.

Operational, account-security, transaction or legal messages may still be sent when reasonably required, even when optional marketing has been disabled.

This Privacy Policy may be updated when website services, information handling, technology, providers or applicable requirements change.

The latest version displayed on the website will apply from the stated update date. Users should review this page periodically.

Material changes may also be communicated through the website or available account-contact methods where reasonably appropriate.

Users who have a question, correction request or privacy complaint should use the official Lion88 contact method currently available on the website.

A request should include:

• The registered account information needed to identify the account.
• A clear description of the privacy concern or requested correction.
• Relevant dates, communications or transaction references.
• A preferred method for receiving a response where available.

Do not include passwords, PINs or verification codes in a privacy complaint.